Meet… Viviyan & Keith

Viviyan Kennedy

Viviyan Kennedy

Name: Viviyan Kennedy

Title: Director of National Accounts

Years in the Industry:  30

First of all, welcome to the team! Can you explain what you will be doing for Service Ideas as part of your position?

  1. Cultivating and maintaining relationships within the National Account arena.
  2. These accounts will include food service, hospitality and healthcare market segments.
  3. Work with the purchasing, R&D, culinary, and brand management teams to specify SI products within the chain and pull the spec through distribution.

Do you have a product that you’re particularly excited about or fond of? If so, which one and why?

Yes, the flameless urn.

  1. Innovative
  2. Only ones in the market to offer this item.
  3. Great opportunity to spec into the hospitality market segment.

What are you most looking forward to now that you’re a part of the Service Ideas family?

Becoming a part of the incredible culture and experiencing the vision/path of growth with such a reputable group/company in the industry.

Even though you’re just starting here at Service Ideas, we know that each of you are familiar with our name and our brand. From the outside coming in, how would you describe our company to people who may not know who we are?

We are the leader in innovative, creative tabletop/beverage solutions for the food service/beverage industry.

Tell us a little about yourselves: what’s a fun fact about yourself that, upon meeting you, people may find surprising?

  1. Yoga enthusiast
  2. Fluent in German
  3. I sponsor to a 10-year-old girl named Jane who lives in Africa
  4. I once bungee jumped from a 180 foot platform (crazy)

***

Keith Enscoe

Keith Enscoe

Name:  Keith Enscoe

Title:  Director of Business Development

Years in the Industry: 30+ years

First of all, welcome to the team! Can you explain what you will be doing for Service Ideas as part of your position?

I will be working to grow our OEM business within the food service industry.  Therefore, I will be working with other industry-related companies to provide them with stock or customized innovative products within the scope of our expertise.

I will also be working in a support role with existing and developing relationships with Coffee and beverage related customers throughout the US.

In order to help to spread the work load, I will also assume the role of Regional Manager for a couple of our beverage representatives in the Northeast.

And, lastly I will work with any customers, on a National basis, that may benefit from my involvement in order to grow and maintain new business within the scope of our product offerings and capabilities.

This certainly means that I will be working very closely with our entire sales staff to include: Joe, Andy, Tina, Megan, and my counterpart, Viviyan Kennedy.  I think we will make a Dynamite Team!

Flame Free Thermo-Urn

Flame Free Thermo-Urn

Do you have a product that you’re particularly excited about or fond of? If so, which one and why?

I think there is great potential for sales growth with our new vacuum urns.  The time is now.. I also think we have great opportunity with our 1.5 gal. insulated servers and of course we can capture additional business with our broad offering in Airpots and Creamers.

What are you most looking forward to now that you’re a part of the Service Ideas family?

I am looking forward to being a part in the continued growth and expansion of our business together and to reaching out to new business segments while maintaining the spirit of the Great Culture that exists within Service Ideas Inc.

Even though you’re just starting here at Service Ideas, we know that each of you are familiar with our name and our brand. From the outside coming in, how would you describe our company to people who may not know who we are?

I think that can best be stated from the company Mission Statement:  Service Ideas is a company that “will provide mutually profitable, innovative solutions and products that are geared to meet our customer’s food and beverage service needs.”

It is a family owned and operated company with a tremendous caring team that will do all they can to make sure the products supplied are the best they can be.

I am very happy and proud to be part of this culture!

Tell us a little about yourselves: what’s a fun fact about yourself that, upon meeting you, people may find surprising?

Sorry but I can’t reveal all my secrets.  We will have to meet and figure this one out!

Want to learn more? Be sure to stop back to meet others in the team that are committed to “service ideas.”

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